Your Well-being Is Our Priority

On Bajiko Responsible Gaming — Keep the fun safe

Gaming should be a source of fun, not stress or anxiety. Bajiko believes every player can enjoy games in a healthy, mindful way — which is why we have built a set of tools and guidelines to help you stay fully in control of your play.

18+
For Adults Only
24/7
Support Team Active
5+
Protection Tools Available
100%
Self-Exclusion Confirmed

The Core Pillars of Responsible Gaming

The steps we have taken at Bajiko to ensure responsible gaming

Age Verification

Bajiko only allows account registration for users aged 18 and above. Proof of age is mandatory during KYC, ensuring that no minor can access the platform under any circumstances.

Set Deposit Limit

You can set your own daily, weekly, or monthly deposit cap. Once set, it takes effect immediately — and if you wish to increase the limit, a 24-hour cool-down period applies.

Session Time Control

Decide in advance how long you want to play. Once your set time is up, Bajiko will automatically alert you and, if necessary, end your session.

Break Reminder

Feeling tired or need to clear your head? You can take a gaming break ranging from 24 hours to 6 weeks. Your account login will be completely disabled for the entire duration.

Self-Exclusion

If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, you will not receive any promotional communications either.

Support & Advice

Our trained support team is available 24/7. If you have any concerns or issues related to gaming, contact us via live chat or email for immediate assistance.

What Is Responsible Gaming and Why Does It Matter?

Responsible Gaming means keeping gaming a healthy form of entertainment — one that never negatively impacts your finances, mental well-being, or family life. Bajiko's Responsible Gaming policy is built on the belief that every player, when equipped with the right information and tools, is fully capable of making the best decisions for themselves.

Online gaming is growing rapidly in Bangladesh, which makes responsible play more important than ever. Bajiko wants you to finish every session feeling good — no regrets, no stress. That's why our platform offers multiple protection tools that you stay in full control of.

Gaming becomes a problem when it starts affecting other areas of your life. Recognising the signs early and taking the right steps can help you avoid those issues altogether. Bajiko's responsible gaming programme gives you both the awareness and the tools to do exactly that.

Signs of Problematic Gaming

Certain behaviours may indicate that gaming is having an outsized impact on your life. Ask yourself — do any of the following apply to you:

  • Feeling the urge to keep playing in order to chase losses.
  • Lying to family or friends about how much you've spent on gaming.
  • Feeling restless, irritable, or low when you're not playing.
  • Neglecting daily responsibilities, family, or work obligations to keep playing.
  • Dipping into savings or borrowing money to fund gaming.
  • Repeatedly promising yourself "just one more time" but being unable to stop.

If you recognise one or more of the signs above in yourself, don't wait — contact Bajiko Support or choose the self-exclusion option. Asking for help is a sign of strength, not weakness.

How to Use Bajiko's Protection Tools

After logging in, head to "Account Settings" to find all Responsible Gaming tools. They're easy to set up and take effect instantly. If you have any questions about a particular tool, just ask us via live chat — our team is always ready to help.

  • Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
  • Loss Limit: Once your losses reach a set amount, all further betting will be stopped automatically.
  • Session Limit: Decide in advance how long you'll play in any single session.
  • Reality Check: You will receive pop-up notifications at set intervals reminding you how long you have been playing.
  • Cool-down Break: Take a break for anywhere between 24 hours and 6 weeks.
  • Self-Exclusion: Lock your account completely for a period of 6 months to 5 years.

Minor Protection

Bajiko strictly ensures that no one under the age of 18 can access the platform. Date of birth verification at registration and ID submission during KYC are both mandatory.

If you have children or teenagers at home, use parental control software on your device. No one can log in to the Bajiko app or website without age verification. If you ever suspect a minor is using an account, please let us know immediately.

Tips for Building Healthy Gaming Habits

Responsible gaming isn't about not playing — it's about playing the right way. These simple habits will help keep your gaming experience enjoyable every time:

  • Set a budget before you start playing and stick to it.
  • Think of gaming as entertainment, not as a source of income.
  • Never play when you are tired, upset, or under the influence of alcohol.
  • Take regular breaks — at least 10 minutes every hour is a good rule of thumb.
  • Always make time with family and friends your first priority.
  • Review your gaming log regularly — it's important to know how much time and money you are spending.

Remember: gaming is a form of entertainment, just like going to the movies or dining out. What you spend on it should come from your entertainment budget — never from emergency funds.

Support Organisations & Contacts

Gaming addiction is a recognised mental health condition, and seeking professional help for it is completely normal. Bajiko is always here for you and will point you toward the right support whenever you need it.

  • Bajiko Support Email: support@bajiko.net
  • Live Chat: available directly at bajiko.net
  • National Mental Health Helpline: 16789 (Bangladesh)
  • Kaan Pete Roi (Mental Health Support): 01779-554391

Gaming Risk Level

Time ManagementImportant
Budget LimitEssential
Emotional ControlUrgent
Family TimeMaximum

Quick Actions

Need help? Talk to us directly:
support@bajiko.net

Bajiko's Commitment

  • Minors will never be permitted to play
  • Self-exclusion requests are always honoured
  • Support will be provided for problematic gaming
  • Responsible gaming messages will be included in all advertising

Available Protection Tools

Bajiko's toolbox for keeping your gaming experience safe and in control

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately, while increasing it requires a 24-hour waiting period.

Loss Limit

Once you exceed a set loss amount, betting is automatically suspended for that period. It's the most effective way to keep financial losses in check.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, the platform will automatically log you out.

Reality Check

Get pop-up notifications every 30, 60, or 90 minutes — reminding you how long you've been playing and giving you the chance to take a break.

Cool-down Break

Take a gaming break lasting anywhere from 1 day to 6 weeks. During this period, your login will be disabled and no marketing messages will be sent to you.

Self-Exclusion

Close your account completely for a period of 6 months to 5 years. During this time, there will be no option to reactivate it.

Check Yourself

Answer the following questions honestly. If you answer "Yes" to more than one, please reach out to us.

1

Have you spent more than your planned gaming budget in the past month?

2

Do you feel restless or irritable when you're not playing?

3

Do you find yourself coming back to play just to chase your losses?

4

Is gaming cutting into time you'd normally spend with family or at work?

5

Do you hide information about your gaming spending from the people close to you?

6

Have you tried to stop gaming but couldn't?

Steps to Set Your Limits

Set your gaming limits in just a few simple steps and play with complete peace of mind.

1
Log In

Log in to your Bajiko account and click on the profile icon.

2
Go to Settings

Find the "Responsible Gaming" section within "Account Settings".

3
Choose a Limit

Deposit, loss, or session — choose whichever limit suits your needs.

4
Confirm

Enter an amount or time and hit "Save" — it takes effect immediately.

Lowering your limit takes effect immediately at any time. However, increasing it requires a 24-hour cooldown period — this is an intentional safeguard.

FAQs

Yes. When you request self-exclusion, you will be given the opportunity to withdraw any balance remaining in your account. Any active bonus balance will be forfeited, but your original deposited funds are fully refundable.

A cooldown break is temporary — ranging from 1 day to 6 weeks — after which your account is reactivated automatically. Self-exclusion is a longer-term measure, lasting from 6 months to 5 years, during which your account cannot be reactivated under any circumstances.

Yes, setting a deposit limit will not affect your access to bonuses and promotions. Any applicable bonus on the amount you deposit within your limit will be added as normal.

Listen to them carefully without judgment first. Let them know about professional support options, and if needed, contact Bajiko Support (support@bajiko.net) on their behalf. Calling the National Mental Health Helpline at 16789 is also a good option.

No. Your account will not reopen automatically once the self-exclusion period ends. You will need to consciously contact support@bajiko.net and submit a request for reactivation. Even after that, a set cooldown period applies.

Not at all. Bajiko strictly enforces an 18+ policy. Age verification is mandatory during registration and the KYC process. If an underage account is detected, it is immediately closed and the full balance is refunded.

Play safe, have fun!

All responsible gaming tools on Bajiko are completely free to use. Open an account today, set your own limits, and enjoy gaming with total peace of mind.

For 18+ only. Please game responsibly.

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